Tendências de experiência do cliente A experiência do cliente é parte importantíssima no processo de fidelização do cliente, pois os bancos que investem na experiência do cliente têm taxas maiores de recomendação, maior participação na
O UX design é responsável por garantir que o design do projeto atenda a todas as necessidades dos usuários, promovendo a sua satisfação ao interagir com a marca. Dessa forma, o UX é fundamental para
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